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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How do I find my rhAmpSeq Analysis Credit balance?

The rhAmpSeq Analysis Credits balance can be found in your Analysis Lab, as well as on the rhAmpSeq™ CRISPR Analysis Tool.

Additional information, such as the expiration dates for your Analysis Credits, is listed in the Analysis Credit balance details in the Analysis Lab.

*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.