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Frequently asked questions

Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.

How can I order oligos in a plate format?

Plates can be ordered on our website or by email; we do not accept plate orders by fax.

To submit a plate order on our website, go to the Order-Main Menu page and select the "96 and 384 Well Plate" option. You will be able to paste your plate sequences in or upload an Excel file. You will need to indicate your plate specifications by following the steps in the ordering process.

To order your plates by email, go to the Home-How to Order tab at www.idtdna.com.

There you will find a link to the form for standard plate orders, as well as Primer Mix plate orders. This form should be filled out completely, and sent to orders@idtdna.com.

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*RUO—For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend for these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations.